Privacy Policy
Important legal information governing your use of our services.
Table of Contents
Introduction
At Vekor AI, we believe that trust is the foundation of innovation. As an AI automation agency specializing in real estate, we handle your data with the highest degree of integrity. This Privacy Policy explains our commitment to protecting your information and how we collect, use, and safeguard the data entrusted to us when you utilize our AI infrastructures.
Information We Collect
To deliver our services effectively, we collect the following categories of information:
Brokerage Data
Name, email address, company name, and existing tech stack details (CRMs, routing rules, calendars) necessary to architect your automated systems.
End-User (Lead) Data
Information processed by our AI agents on your behalf, such as lead names, phone numbers, budgets, and conversation history. We act strictly as a data processor for this information.
System Metadata
Logs of automated tasks, success/error rates, and general interaction data required for system monitoring and maintenance.
The Zero Training Guarantee
We distinguish ourselves by our strict commitment to your data sovereignty. Vekor AI does not use your proprietary business data, lead conversations, or confidential operational workflows to train, fine-tune, or improve any public-facing foundation AI models. Your internal data remains strictly within your environment, under your control, and is never used to benefit third parties or competitors.
Data Sharing & Partners
We process your data strictly to fulfill our contractual obligations. We only share information in the following circumstances:
Infrastructure Partners
We utilize trusted third-party services (e.g., AWS, OpenAI API, Twilio, Zapier) to power the infrastructures we build. These providers are bound by strict enterprise data processing agreements that prohibit data training.
Legal Requirements
If required by law, regulation, or a valid government request, we may disclose information to the extent required.
Data Security
We implement robust, industry-standard security measures. Data in transit and at rest is protected using TLS and AES encryption standards. Access to your system configurations and data is restricted to authorized personnel using the principle of “Least Privilege.” We maintain secure logs for all system changes to ensure accountability and rapid incident response.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our security and compliance team.