Privacy Policy
Last Updated: June 24, 2026
Table of Contents
1. Introduction
At Vekor AI, we believe that trust is the foundation of innovation. As an AI automation agency, we handle your data with the highest degree of integrity. This Privacy Policy explains our commitment to protecting your information and how we collect, use, and safeguard the data entrusted to us when you utilize our services, including our website, consultations, and the AI infrastructures we build for you.
2. Information We Collect
To deliver our services effectively, we collect the following categories of information:
- Contact & Identity Data: Name, email address, phone number, company name, and job title provided during inquiries, strategy calls, or account creation.
- Operational & Technical Data: Information about your existing technology stack (CRMs, email providers, payment gateways, databases) necessary to architect and integrate your automated systems.
- Usage & Performance Data: Metadata regarding how our custom-built systems operate. This includes logs of automated tasks, success/error rates, and general interaction data required for system monitoring and maintenance.
- Browser & Device Data: Information collected via cookies and similar technologies when you visit our website (IP address, browser type, navigation path).
3. Our "Zero Training" Guarantee (AI-Specific Commitment)
We distinguish ourselves by our commitment to your data sovereignty. Vekor AI does not use your proprietary business data, lead information, or confidential operational workflows to train, fine-tune, or improve any public-facing foundation AI models. Your internal data remains strictly within your environment, under your control, and is never used to develop models for third parties.
4. How We Use Your Data
We process your data strictly to fulfill our contractual obligations and to improve our service offerings:
- Infrastructure Design & Integration: To architect and build custom AI workflows tailored to your specific business bottlenecks.
- System Monitoring & Maintenance: To proactively identify and resolve technical issues within your automated pipelines.
- Client Communication: To provide support, technical updates, and necessary project reporting.
- Service Optimization: To analyze system performance (at an aggregate, anonymized level) to enhance our development frameworks.
6. Data Security
We implement robust, industry-standard security measures, including:
- Encryption: Data in transit and at rest is protected using TLS and AES encryption standards.
- Access Control: Access to your system configurations and data is restricted to authorized personnel using the principle of "Least Privilege."
- Audit Trails: We maintain secure logs for all system changes to ensure accountability and rapid incident response.
7. Your Rights
Depending on your jurisdiction (including GDPR, CCPA, and other local regulations), you have specific rights regarding your data:
- Access & Portability: Request a copy of the data we hold about you.
- Correction: Request the rectification of inaccurate information.
- Deletion: Request the deletion of your personal data, subject to the retention required for our ongoing service contracts.
- Objection: Opt-out of marketing communications at any time.
8. Updates to this Policy
We may revise this Privacy Policy to reflect changes in our operational practices or legal requirements. The "Last Updated" date at the top of this document will always indicate the most recent version.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact our security and compliance team: